The hotel has everything you expect from a Crowne Plaza - except for the customer service.  The building is beautiful and clean but the area around the hotel is definitely scary.  The hotel is geared toward business travelers, we stayed there overnight from Rome to Sicily.  It would have been nice to have a few more amenities.  We stayed there on the recommendation of a friend who has stayed there for business conferences.  I can see where it would appeal to business travelers.  If it is just a stop along the way in your vacation then stay here, if you are looking for someplace with atmosphere find somewhere else.